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| Privacy Notice |
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PRIVACY POLICY
First and foremost, please know that TLY will not and has not sold or traded any customer names in 10 years of doing business. Your privacy is very important to us. TLY is committed to protecting the privacy of our customers and using this information responsibly. Please read below for detailed information about our privacy policy.
INFORMATION USE
Our site uses an order and registration form so that you can request information, products and services. Contact information (email address, telephone number, address, etc.) from the order form is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is requested is used to bill you for products and services and this information will not be kept in our system. Our Internet site is meant to be a service to you. In order to provide you with the best products, excellent information and quality customer service we record a variety of information from your visit to our site. We record your computer's domain name, information indicating which site pages you viewed, the address of the site you came from before visiting our site, and any search terms you used to find our site. We also record your email address if you chose to communicate with us via email. And, should we offer an online survey, we will record any information you provide us in that survey.
If you do not want to receive email from us in the future, please let us know by sending us a message via email or postal mail or by calling us.
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us a message via email or postal mail or by calling us.
If you supply us with your telephone number online you may receive telephone contact from us regarding your order. We will not contact you by telephone about any of our new products or offers. We use e-mail and printed catalogs to let you know about our new teas.
You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. Also, while we won't share your email address with other companies, we may share your mailing address with reputable businesses that can provide you with valuable offers and information.
Gift Recipients
We also collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients, but they may, from time to time, receive offers from us about new features, new services and special offers we think they will find valuable.
YOUR AGREEMENT
By using our Web site or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.
CONTACT
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please contact:
Customer Service
Teo Lian Yew Enterprise
No.1, Clementi Loop, #02-06,
Clementi Avenue 6
Singapore 129808
Tel: 64639233 Fax: 64639235
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